Horological Meandering

This is not a post about MIH the watch per se but more about general ownership experience. I picked up my MIH late last year and recently noticed that the chrono hand did not reset to 12. Now this is not a new issue with the MIH and I write not about that...  

thanks for sharing your exprince , i love it when there is such high quality customer service. Faisal

It's one thing to sell great service, but too often DELIVERING great service is where organizations fall short. This has proven to be true in the watchmaking world in particular. I have had direct experience with Beat and Embassy, and I've found them to e... 

good experience with your AD,it should happen with any AD we have purchased from but sometimes it is not the standard.I have run the gambit from no response,empty promises when they do reply and just recently a short rude response when i emailed a request... 

And it makes me want to go throw on my MIH, so I think I will! Cheers, Daniel

But equally important -- which Moser?! Best, Jed

the one that I seem to have been Perpetually waiting for that 1 day to come

That's great to hear!

First, it's great to hear your story about MIH after-sales service. Second -- I'm so jealous about your new Moser! It's my favorite perpetual on the market today! Congrats! Cheers, Daos

a good friend first pointed out the stealh month indicator to me and it stil is today.

business with Beat and Embassy in Lucerne for well over a decade. They set the standards for integrity, customer service, and product knowledge very high and, in my humble opinion, are without equal in meeting those standards. Carol

experience is not a one-off. And by that I mean not that I am special in any way, but that this is the norm and not the exception with Embassy.

I experienced the same problem with the Chrono second hand. Paul offered a replacement + service promptly. I share the same appreciation with you .

that there are such acts being undertaken by retailers as well as companies themselves. Congrats on your new piece as well!!!

Hope you had a good time travelling and hope to catch up with you in March.

it is quite apparent that Beat patrols the forum regularly as his pm's are so prompt. returned at their expense, fixed in a flash and sent back at their expense. the only problems i had were the monkeys Fedex employ in this area to act as couriers which d... 

congrats on the moser 1, MIH/embassy certainly put some manufacturers/ADs to shame, but touch wood...so far Sing ADs aree all quite proactive. now Arthur aka wcmclaren....hmm...which shady character told u can change nick?? hahahahaha

I would not expect anything else. Best, Magnus